Benefits » onBusinesswiki.com - enterprise 2.0 knowledge management

Benefits

 Do you also have these problems?

• Even a short absence of an employee causes problems in access to materials he or she has been working on.
• Top specialists don’t have time to share their knowledge.
• Ideas are being brought to life and are getting lost in daily affairs.
• You lose a lot of time every day searching for information.
• You look for inspiration, a place where you can take ideas from.
• Documentation of projects you’re running is always out of date.
• Everyone in your team is complaining about the large amount of e-mails.

We used to have the same problems. We created BusinessWiki software to work more efficiently on our projects.

Why should I use wiki to exchange knowledge?

Wikipedia is the biggest knowledge base ever made by people working together. The philosophy we propose along with the tools we use as a  base are taken directly from the Wikipedia phenomenon. Thanks to wiki mechanisms you can achieve not only a high standard of knowledge but also a level of commitment to your employees in sharing their knowledge. Wiki builds permanent value in every member of your team who becomes part of your company’s knowledge sharing community.

Global intranet or local wiki?

By creating global knowledge exchange systems (or any other intranet) you usually force certain standards upon the whole organization. However, it turns out that a lot of knowledge exchange takes place within departments and project groups. Imposing corporate standards on these structures usually leads to a drop in productivity. Knowledge management is especially susceptible to specifics of certain departments, groups and teams. Allowing every group to build local information exchange hubs is a better idea. Afterwards it can be joined to create a global knowledge management system. In one word, wiki software enables organic building of intranets and knowledge management systems. It is possible to achieve both corporate standards of cohesion and teams’ autonomy. Wiki can also exist as a supplement to global intranets in departments like marketing, PR, R&D, HR, QA, where knowledge exchange is essential.
 

What are the most important benefits of wiki usage?

Wiki solves a lot of modern company problems.Wiki implementation assures:

• An environment of group cooperation.
• Easy management of large amounts of information.
• Inspiring your employees to share their knowledge.
• Possibility of creating flexible knowledge bases without limits.
• Possibility of progress into the sharing of knowledge in the business environment.
• Building an image of an innovative company.

What is the most typical wiki usage?

Most common uses of BusinessWiki software:

• Knowledge management – acquiring, improving and sharing corporate knowledge
• Intranet – information publishing for the employees of your company (eg. regulations, procedures, guides, product descriptions)
• Project management – current information on the project status, collaborating on project documentation, creating development plans
• Creation of documents and publications – wiki allows you to easily create documents in groups, improve, edit, review and translate them
• Group collaboration – wiki can be your organisation’s main tool for teamwork
• Support – support for your products’ users and your support department
• Knowledge base – creating knowledge bases for your customers
• Dictionaries – creating specific business dictionaries

Why is wiki going to work in situations where other solutions fail?

Many computer systems are rejected because people feel they need to adapt to the system and to the rules that are imposed on them. It raises objections and discourages them from using the system. As result most of the systems don’t live up to expectations. Wiki allows the creation of individual knowledge exchange rules for every team. The simple and flexible wiki mechanism adapts to processes, behaviors and organization culture. Teams move to wiki the mechanisms which work in real life. As a result, every wiki user feels like its co-creator. If you have failed to implement a system that organizes your department or company’s work, you should try wiki.

It is good to bear in mind that a lot of people know wiki mechanisms from Wikipedia. It’ll be easy and natural to use business wiki for them. It’s also worth remembering that users expect to use as convenient tools as those they use outside work.

Why is BusinessWiki promoted as a simple tool?

BusinessWiki is a result of the observation of users’ work with knowledge management systems. This software was created in order to naturally encourage employees to co-create organization’s intellectual capital. We focused on the best user-experience. It means a quick learning process and easy and satisfying usage.

Too many features or too stiff rules of an application’s usage often cause problems. It iscrucial for all employees to be able operate the software easily in order to successfully implement it. That’s our main priority. We believe that simple tools do their jobs better.

Why use BusinessWiki?

BusinessWiki software provides features particularly important in professional use. These functions are as follows: easy integration with other systems and data sources, entrance barrier minimization – easy handling, modules ensuring data safety.

Who uses BusinessWiki?

BusinessWiki is used by large corporations to serve such purposes as organising department’s work or managing knowledge for the whole organisation. BusinessWiki is also used by small businesses to build company intranet.

BusinessWiki is used particularly by:

    * PR & marketing – announcements cooperation, planning and documenting ideas, rival analysis, creating product description
    * HR – creating user guides for new employees, procedures documentation, motivating to share knowledge, noticeboard
    * Product development – project documentation, meetings and brainstorm documentation, rival analysis, requirements gathering
    * QA – publishing procedures and standards

What if we want to end our partnership?

Our customers own data gathered in BusinessWiki. We give full control of this data. Our customer can export the data to XML and HTML format or as a database dump at any moment. Data format is compatible with MediaWiki (the most popular open-source wiki solution) standard.